We use Royal Mail to deliver our parcels and will deliver your products in accordance with the delivery option selected by you at check out. If you are out at the time of delivery, you will receive a card through your letterbox. This will include instructions for re-delivery and details of your nearest depot where the parcel can be collected. Organising re-delivery is the responsibility of the customer.
Orders under 1kg will be sent 2nd (£2.72) or 1st Class Post (£3.22). UK orders between 1 and 2kg will be sent 2nd (£2.72) or 1st Class Post (£5.27). With compensation for loss or damage up to £20. UK orders over 2kg will be sent in two or more separate parcels.
Signed for provides extra assurance that your item has been delivered.
UK orders under 1kg will be sent 2nd (£3.72) or 1st Class Post (£4.22). UK orders between 1 and 2kg will be sent 2nd (£3.67) or 1st Class Post (£6.27). With compensation for loss or damage up to £50. UK orders over 2 kg will be sent in two or more separate parcels.
Guaranteed Next Working Day (Not Saturdays).
Orders are dispatched same day and delivered using Royal Mail Special Delivery. Weight up to and including 100g - £5.82, 500g - £6.18, 1kg - £7.31, 2 kg - £9.17. With compensation for loss or damage up to £500. A tracking number is included in your dispatch confirmation email.
EEC orders will be sent via Royal Mail Air Mail service and cost £10.25 - £15.51 depending on weight (up to 2 kg).
All International customers are responsible for customs, duties and brokerage fees. These vary with location. The costs for these are not included in our freight charges. If an International shipment is refused at customs or the delivery address, the customer is responsible for the return freight in addition to the customs, duties and brokerage fees charged for the return to the UK.
Orders are processed for delivery Monday to Friday (excluding Bank Holidays) only. Orders placed before midday are dispatched that day. Orders placed after midday are dispatched the next working day. Next day delivery excludes weekends and Bank Holidays. Please contact us at firstname.lastname@example.org if you have any special requirements or queries regarding delivery of your products.